CX REPORT: Is there a direct correlation between EX and CX?

There has been a considerable amount of research on employee experience in recent years, focusing on various aspects of the employee experience, including engagement, wellbeing, motivation, and productivity. This report looks at the discussions which took place during the Summit, how important EX is in relation to CX, and advice for companies on how they can improve the link between the two.

Continue ReadingCX REPORT: Is there a direct correlation between EX and CX?