Guiding you through the CX challenges of today and the future
If you need support to optimise your Customer Experience or Contact Centre, finding the right partner to align with your requirements can be daunting.
The Customer Experience Foundation is a specialist consultancy that deploys proven experts to solve the challenges you face, supporting you to develop your CX vision, to deliver insight, loyalty and growth.
We develop your internal resources to deliver high impact and sustainable improvements, create value by building future capability, empowering the business to improve its CX and Customer Contact, and optimise operations to drive transformation and sustainable growth, enabling your organisation for success.
"Keith's ability to engage at all levels effectively ensured we received a comprehensive report of all investigations, findings, recommendations and overall; we'd have no hesitation in recommending any business using and benefiting from his decades of experience in driving business improvements via people, process, and technology."
"Keith has been instrumental in supporting our CX strategy and change initiative. His extensive experience in the industry and awareness of future trends has helped shape our CX department for success. Keith has also coached and mentored me along the way, which has been valuable for my growth and career development."
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