Below you will find a list of key suppliers for the CX industry. To feature in our Supplier Directory, please get in touch with Isobel ([email protected]).
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The Contact Company adds value for its clients, working as trusted partners to manage and develop their customer contact process. We remove unnecessary obstacles, avoid needless jargon, and save businesses time and money.
We are a global leader in solution design, business optimisation strategies, front-office customer support, and back-office services like finance, accounting, collections, and tech support. With more than four decades of deep, industry-specific expertise and service innovation, clients choose Teleperformance because they want a level of service that is unsurpassed, to protect their brand, grow their market share, increase their sales, and improve their customers’ experience.
We at the Verity Centre are committed to the highest standard of conversations for our clients across a broad spectrum of communication channels. Our aim is to enhance their customer experience journey, whether Inbound or Outbound activity, through review, visualisation, innovation as the programme progresses.
Arvato CRM Solutions designs and delivers award-winning customer service, business process outsourcing, and automation solutions for some of the world’s most respected brands, as well as innovative public sector clients. We help them define their customer experience strategies by implementing the right technology, people and processes to improve the customer journey.
Quetzel sources best of breed solutions to find better ways of helping you improve customer experience and operational efficiency to ultimately acquire & retain more clients. We do this by utilising our front-line experience in designing, selling, deploying & supporting business tools across UCaaS, CCaaS, CRM & Automation technologies.
CCI Global are a top tier provider of Business Process Outsourcing & Customer Management Services in Africa – with over 15 years of expertise and core operational sites in South Africa & Kenya; supporting 80+ Leading Brands across the USA, UK, Australia & Africa.
Atos Unify helps create connected, collaborative, and productive workplaces. Our broad portfolio of communication and collaboration services, solutions and partners give customers choice, from foundational voice to mission critical communication workflows, so all types of work are connected. From the front line to the back office – we’ve got you covered.
Route 101 is a provider of next generation, SaaS customer engagement platforms, offering award winning solutions from market leading vendors. The business delivers a full range of services to ensure clients get the maximum value from the solutions provided, which includes all associated consultancy, professional services, training, and support.
Kura specialises in customer management and complaint handling from call centres in South Africa and across the United Kingdom. It is an unrivalled customer service outsourcing company which has human interaction at the heart of all its operations. Kura prides itself on people-orientated values, especially the development of its employees.
We are a contact centre and digital transformation leader focused on building your business for the future.
In finding the perfect balance of people and technology, we can streamline operations, improve the bottom line, increase speed and responsiveness, and help your organisation become more competitive.
Ventrica is the trusted customer service partner of choice for some of the world’s best-known brands and fastest-growing start-ups, renowned and recognised as one of Europe’s leading customer management outsourcers.
