Below you will find a list of key suppliers for the CX industry. To feature in our Supplier Directory, please get in touch with Isobel (Isobel@cxfo.org).
The Verity Centre is a boutique contact centre and business solutions consultancy. Our services are personal and bespoke, we offer you a range of customised, tailormade services to support our clients’ specific needs. We will be an extension of your brand; we will engage and work with you in partnership to understand the nuances of the business objectives.
ChatLingual has created the world’s most comprehensible multilingual contact centre platform, supporting over 100 languages in real-time across chat, email, SMS, and other messaging channels. Integrate ChatLingual into your existing technology stack and uncover the future of global customer support in as little as 6 weeks.
Talkdesk® is a global cloud contact centre leader for customer-obsessed companies. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. Our speed of innovation, vertical expertise, and global footprint reflect our commitment to ensuring that businesses can deliver better experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes.
Daktela enhances and personalises customer experience by connecting phone, email, SMS, webchat, and social media within one easy-to-use solution. Uniquely combining pioneering digital technology with over 30 years of real-world customer communication experience, the cloud-based solution allows your employees to work from anywhere and lets your customers contact you on their preferred channel.