We are excited to announce that our brand new CXFO Webinar Series has begun. These webinars will focus on all aspects of Customer Experience and Contact Centres, and what makes a great organisation.
The webinars will look at
- Operational and Technical Delivery
- Strategy and Implementation
- Employee Experience
- Leadership and People Development
- Culture and Wellbeing
- Multilingual Challenges
- Recruitment and Staffing
You can find a list of our upcoming and past webinars below.