We are excited to announce that our brand new CXFO Webinar Series has begun. These webinars will focus on all aspects of Customer Experience and Contact Centres, and what makes a great organisation.

The webinars will look at

  • Operational and Technical Delivery
  • Strategy and Implementation
  • Employee Experience
  • Leadership and People Development
  • Culture and Wellbeing
  • Multilingual Challenges
  • Recruitment and Staffing

You can find a list of our upcoming and past webinars below.