The CX Diaries (previously known as ‘The Big Interview’) is our regular podcast where we talk to the people at the sharp end of CX and Contact Centres. The Movers and the shakers, the innovators, the disruptors, and the people delivering in the real world who share their personal stories of their journey through our industry.

Take a look below at our latest podcasts. Want to get involved? Get in touch with Keith ([email protected]) today.