Corporate Membership

Our FREE Corporate Membership scheme is available to companies in the CX and Contact Centre end user community such as Retailers, Utility & Telco companies, Public Sector organisations, Travel & Leisure companies, and BFSI organisations. It puts you and your brand right at the heart of the CX and Contact Centre Community. 

With your membership you will receive a host of benefits, including a free Contact Centre and CX Audit, Assessment and Report, access to attend our Industry Councils and Leaders Summits, and so much more. Due to the current economic climate, we have made the decision to help UK businesses by offering our Corporate Membership for FREE for the first 12 months and you can opt out at any time.

Free CXFO Corporate Membership is unfortunately not suitable for, or available to: solution providers, outsourcers, consultancies or similar. If you would like to find out other ways you can get involved with the Foundation, please do not hesitate to get in touch with Isobel (isobel@cxfo.org) or Nina (nina@cxfo.org).

CXFO Corporate Membership Benefits

FREE!
  • Free full Contact Centre and CX Audit, Virtual Assessment and Report (see below for details)
  • Opportunity for you to attend and take part in our CXFO Industry Council and CXFO Leaders Summit roundtable events (for your appropriate sector or topic area)
  • Access to other CXFO events, both face to face and virtual, including our Member Meet Ups, to discuss the latest topics and trends
  • Access to CX Community Group on LinkedIn, and an exclusive WhatsApp Members Group, to ask questions, troubleshoot, or share best practice and ideas
  • Discount and advance priority booking notice for our Annual Conference
  • Company Podcast for the CX Diaries (see below for details)
  • Access to advice from experienced CX and Contact Centre practitioners, who can offer you support based on decades of experience in the industry
  • Advance notice for, all CXFO content including white papers, reports, editorial, podcasts, webinars, blogs, industry news, and our weekly CX Morning Brew newsletter
  • Networking opportunities to meet new people across our industry and beyond
  • Official CXFO 'Corporate Member' badge and Certificate of Membership for you to use over social media, on your website and in your email signatures

What does it all mean?

Contact Centre and CX Audit, Virtual Assessment and Report
The experience practitioners here at CXFO will provide you with your own safe and secure portal to answer key questions, and provide you  with a summary report and follow up call from one of the team to discuss  in more detail.

Company Podcast (CX Diaries)
Your very own podcast (company or personality-focussed), to give you the opportunity to share your thoughts on topics that you are passionate about, or what your organisation has been up to recently.

Access to advice from experienced CX and Contact Centre practitioners 
CXFO are always here for you. You can give our expert team of practitioners a call anytime to ask for advice or even reassurance. We can also put you in touch with other members who you can share best practice, ideas and challenges.

CX and Contact Centre industry advice
We have contacts at all the best technology and service providers across the industry. So if you’re looking for a new CRM system, want to enhance your digital proposition, want to re-platform, or just want to purchase new headphones, we can help share who is the best in the market and introduce you.

For more information on our Corporate Membership packages, and how you can be involved with CXFO, please contact Nina Marston (nina@cxfo.org).