Business Science

AI model of thought clusters

Training and Experiences

Would you like someone to deliver an experience or a speech or a conference

E-score Experience Management

Experience Auditing, and changing outcomes A vital part of delivering experiences is managing emotions and being able to discuss them. Access to our core emotional affect structure to measure and change contact centre conversations.

Click to view PDF

Workshop and Experiences

How do turn events like this into digital experiences

Customer Experience Foundation

We are a network of experts dedicated to the exploration of the science of experience

What is 10

The most available source of insight in the Contact Centre is conversation....we teach you how to analyse it

Training XIC

We offer a digital range of XIC (Experience Improvement Certification) Levels 1 - 4 for 2020 Have a look at our next course

Morris Pentel

the chairman

CXDailyNews

We try to give you the daily news