Profile
Arvato CRM Solutions designs and delivers award-winning customer service, business process outsourcing (BPO), and digital and intelligent automation solutions for some of the world’s most respected brands, as well as innovative public sector clients.
We partner with clients to help them define their customer experience and transformation strategies by implementing the right technology, people and processes to improve their customer journey, while driving new efficiencies and helping them prepare for the future.
We’re proud, passionate and pioneering and our people are too. We encourage them to ‘be 100% you every day’; celebrating and recognising what makes everybody unique and the different skills and personalities people can bring to their roles. That’s why in our recent survey, 98% of our employees thought that Arvato is a great or friendly place to work, 92% also agreed that our workplace culture is accepting of diversity and why we’ve won a Communicate: Internal Communications and Engagement ‘Best Innovation’ award for our employee engagement strategy.
A division of Bertelsmann, Arvato CRM Solutions employs approximately 1,500 people across five UK locations.
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