At our Autumn 2022 BPO & Outsourcers Industry Council, attendees discussed outsourcing operations in the UK and what this means for solutions providers and clients, revealed the best strategies for outsourcing proposals, and compared the benefits of onshore versus offshore initiatives. Remote working environments were also a hot topic of debate. This report highlights the main points of discussion that emerged during the event, as well as the attendees’ opinions, and a summary of the outcomes of the session.