5 clever ideas to improve contact centre efficiency

Electric vehicle uptake has been slower than expected since the world’s leading manufacturers introduced ranges of fully electric and hybrid models. Higher upfront costs when compared to traditionally fuelled vehicles and concerns about the fragmented network of charging infrastructure has suppressed consumer demand.
In this report from CXFO Foundation Partners Arvato, we hear from four leading experts in the UK’s automotive industry with their insight on the challenges businesses across the industry are facing, the opportunities presented by the growth in adoption levels and what the shift to electrification will mean for customer experience. Download the report to find out more.