Retail Sector Industry Council Report – Autumn 2022

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Retail Sector Industry Council Report – Autumn 2022.

CX has been at the forefront of the Retail industry for decades and forms one of the most intrinsic aspects of retail operations. 

But with the worsening financial crisis in the UK and inflation rates at their highest levels for decades, how does CX fit in during these times of difficulty? 

We invited leading Retail brands to our Autumn 2022 Industry Council for the Retail Sector to discuss the hot topics and challenges the sector faces.

DOWNLOAD YOUR FREE COPY HERE.

Thank you to HGS UK for hosting the event and for supporting us with this report.

 
DOWNLOAD THE REPORT

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