CX Outsourcers: Post-Event Report

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In May 2023, we had the pleasure of attending the CX Outsourcers 2023, seeing old friends, making new ones and finally meeting some who have, until now, we’ve only met across Zoom!

It was great to see some of our CX Corporate Members on the panel Graeme Matheson (John Lewis) and Chandni Bhatt (Beauty Pie).

Key themes covered were around Generative AI, Emerging Locations, Retention and Buyer Requirements.

Congratulations on a well-organised event, we already look forward to next year’s! 

Want to see our key takeaways from the event? Download the report today!

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