Zendesk Celebrates Route 101: Regional Partner of the Year for UK&I 2023 and UK&I Collaboration Partner of the Year 2023

Share This Post

Zendesk Celebrates Route 101: Regional Partner of the Year for UK&I 2023 and UK&I Collaboration Partner of the Year 2023 

Route 101, a leading provider of customer experience solutions, recently announced that it has been named the Zendesk Regional Partner of the Year for UK&I 2023 and the UK&I Collaboration Partner of the Year 2023. These prestigious awards recognise Route 101’s outstanding commitment to delivering exceptional customer experiences and driving innovation in the UK&I region.

Zendesk, Inc. a global leader in customer service and engagement software, bestows these awards upon partners who have demonstrated exceptional expertise, innovation, and customer success in their partnership.

“We are immensely proud to be named the Zendesk Regional Partner of the Year for UK&I 2023 and the UK&I Collaboration Partner of the Year 2023,” said Peter Thompson, Head of Zendesk Engagement at Route 101. “These accolades are a testament to the hard work, dedication, and expertise of our team. They underscore our unwavering commitment to helping businesses in the UK&I region deliver outstanding customer experiences.”

Route 101 has a strong history of collaborating with Zendesk to provide innovative customer service solutions that empower businesses to connect with their customers more effectively. Their commitment to innovation and excellence has made them a trusted partner for organisations across various industries in the UK&I region. In addition to their award-winning services, Route 101 also offers comprehensive Zendesk consultancy, training and health check services, ensuring that their clients not only have access to the latest technologies but also possess the knowledge and resources to optimise their customer service operations.

The Zendesk Regional Partner of the Year award recognizes Route 101’s outstanding sales performance, customer satisfaction, and ability to drive meaningful results for clients using Zendesk’s platform. The UK&I Collaboration Partner of the Year award highlights Route 101’s excellence in working with Zendesk to create collaborative solutions that enhance customer engagement and support.

“It’s great to see the Route 101 team recognised for their remarkable achievements,” said Russell Attwood, CEO of Route 101. “Our dedication to providing innovative customer experience solutions aligns perfectly with Zendesk’s mission to empower organisations to build better relationships with their customers.” 

Route 101 continues to be at the forefront of the customer experience industry, offering a wide range of services and solutions that leverage Zendesk’s powerful platform. Their commitment to excellence and innovation ensures that businesses in the UK&I region can rely on Route 101 for exceptional customer service solutions.

For more information about Route 101 and their award-winning customer experience solutions, please visit https://www.route101.com

About Route 101: 
Route 101 is a provider of next generation, SaaS customer engagement platforms, offering award winning solutions from market leading vendors. The business delivers a full range of services to ensure clients get the maximum value from the solutions provided, which includes all associated consultancy, professional services, training, and support. With a team of experts and a passion for innovation, Route 101 collaborates with Zendesk to provide transformative solutions that empower organisations to connect with their customers more effectively.

About Zendesk: 
Zendesk is on a mission to simplify the complexity of business and make it easy for companies and customers to create connections. Our customer experience software unlocks the power of billions of interactions, enabling businesses to build rich, meaningful relationships with their customers. The company was conceived in Copenhagen, Denmark and today operates in more than 20 countries around the world.

More To Explore

White Papers

CX Outsourcers: Post-Event Report

There has been a considerable amount of research on employee experience in recent years, focusing on various aspects of the employee experience, including engagement, wellbeing, motivation, and productivity. This report looks at the discussions which took place during the Summit, how important EX is in relation to CX, and advice for companies on how they can improve the link between the two.

Wellbeing

How can you manage your Customer Service workforces’ Mental Health when they work from home?

Mental health issues affect one in three of us in our lifetime, disturbing our sleeping patterns, moods, relationships, and eating habits. If mental wellbeing is ignored, these issues can create severe consequences that can literally destroy lives. Customer service and customer experience workers are not immune, and when they work from home, it can be hard for employers to spot the warning signs and provide help and support. This article looks at five strategies for managing mental health and wellbeing.