What are CX Masterclass Workshops?
A brand-new series of in-person educational workshops.
Working with some of our brilliant partners and finest leaders in the CX industry, the Masterclasses will focus on the day-to-day operational issues and challenges of today’s Contact Centres and Customer Service Operations.
The Masterclasses are kept to 20 attendees, ensuring you’ll have specialist learning and expert knowledge at your disposal, to help to keep you motivated towards your learning.
What time? 10am – 3pm. These Workshops are located in accessible venues and designed specifically to be packed with industry knowledge while ensuring that you can still make it home before the day’s end, without needing overnight accommodation.
The workshops are tailored for Call Centre Managers, Customer Service Managers, Team Managers, and Supervisors.
You’ll receive a hard copy of your CX Masterclass Workshop Certificate upon completion of the 1-day course plus a digital certificate which you can upload to your LinkedIn profile.
£229 (+ VAT). This price includes the Workshop, unlimited refreshments, lunch, and your Masterclass notebook.