CX REPORT: How to Build Community Beyond Loyalty Points

Share This Post

NEW REPORT RELEASED: How to Build Community Beyond Loyalty Points

The theme for our March CXFO Leaders Summit was around Consumer Loyalty, and the report is available for you to download for free.

When it comes to Customer Loyalty, many of the attendees at the Leaders Summit agreed that we need to come to an understanding that CX is no longer just about rewards. It is so much more, with personalisation and ‘communities’ becoming increasingly important and data being the rising star.

DOWNLOAD YOUR FREE COPY HERE. 

A huge thank you to Concentrix, who hosted the event, and to all of our attendees.

DOWNLOAD THE REPORT

More To Explore

UK Pension Money
The Gait Post

Money for Nothing

Organising your pension can be a daunting task, and the quality of pension services you receive can make a significant difference in your financial security. 

CXFO Admin 31 January 2024
The People Zone

Webhelp expands Leadership Team further with Appointment of new MD Client Solutions

Webhelp has announced the appointment of Samantha Williams as MD, Client Solutions. Samantha, who has considerable experience in driving large transnational deals across the CXAAS & SAAS, BPO industry, has worked with many UK and global organisations, so is well placed to deliver a new perspective and innovative customer experience solutions, in line with Webhelp’s growth strategy.

Customer Experience Foundation 14 January 2023