CXFO Retail Industry Council Report – Summer 2022

Share This Post

As the retail sector begins to recover from the effects of the pandemic, it is now faced with a different challenge: Inflation. As with many other industry sectors, the pandemic has also had an impact on recruitment and employee requirements, creating a ‘Candidates’ Market’. For the first of our CXFO Industry Councils for the Retail sector, we invited leading brands to discuss a variety of topics which are challenging the sector right now. These insights and sharing of best practice will help to change the future of CX in the sector. In the report, we have highlighted the key topics which were discussed during the roundtable event, and the thoughts of the attendees, as well as any outcomes which have followed. Download the full report to find out more.

Complete the form below to get your free copy. Once you press submit you will be able to download the document 



More To Explore

CX Job
The People Zone

Operations Manager

At Haste, we believe in offering the best service to our clients and customers as possible. This starts with YOU. Haste are a family owned business established in 1996. We believe in keeping the family ethos and promoting team work to ensure we can offer the best service possible to our clients and customers.

UK Pension Money
The Gait Post

Money for Nothing

Organising your pension can be a daunting task, and the quality of pension services you receive can make a significant difference in your financial security.