Quantanite, a customer experience (CX) solutions and outsourcing company, have announced the appointment of Andrew Hall as Chief Commercial Officer as it expands its Leadership Team further. Hall’s addition sees an executive leader join the agile, high-quality, cost-effective CX service provider, bringing with him a passion and expertise in innovation and strategy across customer engagement management. His ability to build trusted relationships with clients and teams, along with a capability to deliver exciting operations and customer centric technology will help ensure measurable benefits and outcomes for the Quantanite Group.
This follows the recent appointment of Neil Russell-Smith as Global Director of Marketing. In charge of leading Quantanite’s marketing efforts, Russell-Smith is responsible for developing marketing strategies, company value proposition, building awareness and positioning for the company’s brand. With 20 years’ experience in planning and leading comprehensive marketing strategies, Russell-Smith has most prominently worked within the outsourcing and customer experience sectors for brands including NICE Systems, Sitel and most recently TTEC.
Quantanite is an outsourcing and customer experience (CX) solutions company that helps fast-growing companies and leading global brands to transform and grow. The company delivers customer experience services, back-office services, content moderation and transcription services, data labelling and annotation, and provides B2B lead generation services through its sister brand Growthonics. Founded in 2014 and headquartered in the United Kingdom, the company’s nearly 2,000 employees operate on four continents and through a collaborative and consultative approach, rethink business processes ensuring clients employ the optimal mix of automation and human intelligence. To learn more visit www.quantanite.com.