WHITEPAPER: Upgrade Your Onboarding – 6 Benefits Of Going Digital
This report looks at six benefits of going digital with your onboarding
1. Increases Efficiency
2. Cost Effective
3. Maximises Engagement
4. Improved Interaction
5. Ensures Consistency
6. Reduces Attrition
You can download the full whitepaper to find out more.
The last blog introduced the importance of Psychological Safety, both for our personal emotional wellbeing and for creating high performing teams in the workplace. This simple model defines the components of psychological safety.
Here in the final part of our Launch Editorial, we look closer at the acquisition in the Telecoms and CCaaS space of Five9 by Zoom. Zoom experienced a fivefold growth in 2020 for obvious reasons. With its growth at a more reasonable rate of 7.3% in 2021, it has also encouraged investment opportunities. We speak the big players and voices in the sector and gather their views and opinions on the effect this consolidation will have, both on the market, the technology, the clients, the people, and of course, the customers.
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