Profile
- Founded in 2006, by CEO Asif Hamid MBE, the company was formed to provide exceptional service and drive cost efficiencies for businesses seeking a UK-based outsource customer service facility. As the largest privately-owned contact centre in the country, we deliver economies of scale for all clients whilst sharing best practices to ensure it and our clients remain at the forefront of the customer service industry.
- By investing in our people and their environment, developing our operating capability and utilising data analytics, our business has grown exponentially: from a small start-up employing just six people to a large, private sector employer with multiple sites. The quality of service and value delivered has been one of the catalysts for the growing number of organisations bringing their outsourced business to the UK from overseas.
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