Guiding you through the CX challenges of today and the future
If you need support to optimise your customer experience or contact centre, finding the right consultant to match your requirements can be daunting.
A successful Consulting engagement empowers businesses to improve their CX and Contact Centre operations to improve customer and people experience, drive transformation, deliver sustainable improvement, and optimise costs
The Consulting Hub was setup to build and develop a virtual network of Foundation Approved Consultants and Partners, to match Clients to the right strategic and cultural fit to ensure optimised delivery.
Our Discovery and Briefing process works by scoping your objectives, requirements, timescales and budgets. By assessing the skills, capabilities, people and methodologies required we identify the most suitable providers within our network and invite to engage with you
De-risk the process.