XIC 2020

CXFO Experience Improvement Certification 

Level 1 - 4 Digital 2020

All our training is now only digital.

Like all experiences at the London School of Customer Experience we build on published science, this programme is academically and professionally recognised around the world and a lot of fun. We want you to have a great experience while you start to test some changes

Improve the conversations in your Contact Centres reducing cost and increasing the value of contact for your customers and agents.

Conversations are the richest and most available source of insight available

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