Training is transformation
Training isn't just imparting knowledge its about changing behaviour
You never want delegates just to learn something.....you want them to go and do something differently. Maybe, to think differently but certainly to have a new habit.
Too often training is not delivered as an experience even by Customer Experience Experts.
Measuring Customer Emotion, Customer Journey Mapping, Customer Experience Design and a range of tailored programmes as well as industry standards - for thousands of delegates over the past 10 years
We provide digital training using the latest tools
Business and academic programmes
We provide a range of tailored programmes as well as industry standards such as customer journey mapping - for thousands of delegates over the past 10 years
From CX design and Business transformation through to Social Media Management we offer support in 15+ countries and on-line options too
Customer Journey Mapping Available 15th March 2018