Sigma Connected’s Management team pledge monthly donation to Birmingham Children’s Hospital

Share This Post

Sigma Connected’s Management team pledge monthly donation to Birmingham Children’s Hospital

A Birmingham-based business outsourcing specialist has committed to a monthly £1,000 donation to the city’s Children’s Hospital for the next 12 months.

The team at Sigma Connected, which provides contact centre services for the utilities, retail, telecommunications and financial services sectors, have pledged the four-figure monthly sum for the hospital’s iMRI appeal, which is aiming to raise £1.5 million to invest into new brain surgery technology. 

The monthly pledge from the company builds on a six-year relationship during which time Sigma Connected has raised over £63,000 for the hospital, helping to support the care it provides for thousands of sick children every year.

Mike Harfield, chief operating officer and co-founder at Sigma Connected said: “We have a long-standing relationship with the team at Birmingham Children’s Hospital and over the years have absolutely loved supporting their fundraising initiatives.

“The care and support the hospital provides children and their families is outstanding, but as a business with its head quarters in Birmingham, we want to do everything we can to help them maintain their exceptionally high standards and play a role in helping the team reach their £1.5 million iMRI appeal target.

“Every single member of our team wants to do something personally to support the appeal which is absolutely vital for the bright futures of so many children.”

Matt Mangan, Director of Philanthropy and Partnerships at Birmingham Women’s and Children’s Hospital Charity added: “Over the years, the kindness and support from everyone at Sigma Connected has been nothing short of tremendous. 

“The monthly donation pledge from Mike and his colleagues is a huge boost for our iMRI appeal, which is all about investing in state-of-the-art neuro-surgery technology which can treat brain tumours and epilepsy.

“We are truly thankful and we will continue to keep pushing forward to reach our fundraising goal within the next 12 months.”

Readers can visit the Birmingham Children’s Hospital website through www.bch.org.uk 

For more information on the Sigma Connected Group and its services readers can visit www.sigmaconnected.com

 

About Sigma

Sigma Connected is a multi-award-winning Business Process Outsourcing (BPO) provider that specialises in outsourced (white-label) 24/7 customer contact centre services. Services include customer service management, collections, complaints handling, and vulnerable customer support. The company’s McLaren Credit Services division also supports a range of clients who are looking to outsource their account and debt collection processes.

Founded in 2011, Sigma employs over 5,000 people across the UK, South Africa, Australia and the United States. The company is also credited as being one of the pioneers of offshoring solutions to South Africa. 

Sigma is recognised for its ground-breaking ReachOut initiative. ReachOut helps customers find a pathway to better manage their debts, and signposting them to organisations who can support with debt management, mental health and wellbeing.  

Sigma’s mission is to ‘Improve Everything, Always’. The business places its focus on creating opportunities for its people, investing in the communities in which it operates, and as part of its commitment to environmental agenda, aims to become carbon neutral by 2030, in line with UK Government targets.

More To Explore

Industry News

Daktela Announces New CEO Martin Skaba

Daktela, a leading global technology company offering customers in-house communications software and cloud solutions for contact centres solutions, has announced that Martin Skaba has taken the position of Chief Executive Officer The former CEO and joint founder, Richard Baar, will now focus on the company’s strategic management and product development.

The People Zone

Kenny Rodgers Appointed Managing Director of Kura South Africa

Kura, a leading global provider of customer service outsourcing solutions, is thrilled to announce the appointment of Kenny Rodgers as the new Managing Director of Kura South Africa. With an extensive background as Kura’s Finance Director and a demonstrated history of driving operational excellence, Kenny is ideally positioned to steer Kura’s South African operations to new heights.