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Outcomes

250 calls 

we tell you how to fix things

  1. List of 5 Top Recommendations/Conversation Improvements

  2. Report of main results

    1. Conclusions & Suggestions Presentation

      1. People

      2. Process

      3. Technology

      4. Experience

      5. Efficiency

      6. Training

    2. Spreadsheets of results

  3. Detailed breakdown of each conversation

  4. Overall Efficiency rating

  5. Template to measure success for recommendations 

  6. How to guide

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