Operations Manager

CX Job

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At Haste, we believe in offering the best service to our clients and customers as possible. This starts with YOU

Haste are a family owned business established in 1996. We believe in keeping the family ethos and promoting team work to ensure we can offer the best service possible to our clients and customers

We are an emergency response and problem solving company to our utilities clients. We offer exceptional Customer Service and on behalf of the distribution network operators (DNOs) we deal with domestic and commercial electrical issues

If you enjoy a challenge, have the right skills/qualifications/experience for the position you are applying for, believe in team work, providing high standards of customer service and want to work somewhere where we will invest in you, whilst providing you with a safe and welcoming place to work, we want to hear from you.

The role:

It is fair to say that this role is very fast paced and hands on. Things change by the minute as new faults come in, and it is the role of the Operations Manager to ensure that all our people are in the right place at the right time, that our clients are happy and we continue to give exceptional service to all our clients and customers.

Reporting to the Head of Operations, the ideal candidate will have previous experience in a fast paced operations management role. Whilst not essential, technical knowledge of Gas and Electrics would be an advantage. Excellent IT skills and knowledge of computer systems is a must, as is the ability to build relations with our clients.

If you are not afraid to roll your sleeves up, and are looking for a position in a company that puts people first, this could be the role for you.

What you should know:

You will be expected to be part of the duty manager on call rota for which there is additional pay. This is approximately one week day evening a week and one in six weekends. You will also be expected to act as site coordinator at times of major faults. For this reason, a full and valid driving licence is required.

Salary: Circa £40,000, depending on skills and experience

If this sounds like you, send us your details to [email protected]

http://www.hasteltd.co.uk/



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