To transform the experience you need to change behaviour

We offer range of services

Customer Experience Strategy

Metrics Design

Customer Experience Emotion Metrics

Customer Experience Design

Digital Transformation Strategy

Behavioural and Technology

 

Virtual Expert Campus

We facilitate a virtual campus of practitioners, experts, academics, and service organisations who you hire by the minute or the year. We can manage projects or simply provide contact information. The Foundation can help you find the right experts.

 

Expert Advice

We can help you put an expert panel together to design a change, answer a question, or review an experience. We can help you provide complete a project, define a scope or simply recommend appropriate experts.

We can arrange peer reviews and other expert services.

Expert Identification

We can help you identify the foremost authorities to meet your project needs and your budget constraints

 

All experts are verified by the Foundation through its worldwide network 

 

Virtual Campus Services are provided via partners. CXFO operates as a foundation and is funded by sponsors and contributions.

Auditing

Workshops

Customer Journey Mapping
Customer Personas
Understanding value

Professional 

Opinions

Mapping Tools
Customer Emotion

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Customer Experience Foundation

A private foundation dedicated to best practice For information

Contact The Chairman

CXFO.Org PALLADIUM HOUSE, 1-4 ARGYLL STREET, LONDON, W1F 7LD

Email. info@cxfo.org