Conversation Analysis v Surveys


It is massively cheaper to analyse  conversations than to build operate and analyse a customer interview /intervention system



People talk about everything in a real conversation and by analysing what they say you get clear actionable insight.

Using surveys to gain insight is limiting one way

All published information on this website is subject to copyright in all territories and it's unlicensed use will challenged

We only respond to real questions from names we can verify from recognised email addresses