The next generation of Customer Experience Analysis 

Emotion-Based Conversation Measurement and Analysis

We use e-score maths to create models of experience that are much more accurate

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a Business Transformation Organisation using AI emotional and trust control tools, conversation analysis, HBT (Habit Based Transformation), and Continuous Improvement to change outcomes

Conversation is omnichannel

It doesn't matter if it is in store, online as well as the ones you have in your contact centres we listen and observe.

We listen to conversations score them emotionally and we help you improve

Conversation is the richest customer insight source available to any organisation and we help you unlock that value 


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