Customer Journey Mapping with emotions

Fundamentals / Advanced  

Overview

This is course designed to bring you up to date with the latest best practice, and the coolest tools.

The course comes in 10 parts - 9 plus an exam.

Note - The exam is only available in the Advanced Course

Tools and platforms

Journey Mapping and storyboarding

Lectures and training

LEAN Tools

There are limited numbers of places in every group