Ascensos Continues International Expansion With New Caribbean Base

Share This Post

Ascensos, a leading, independent, customer service provider which is headquartered in Scotland, is continuing its international expansion with the announcement of a new base in Trinidad and Tobago.

Ascensos currently employs over 3,000 colleagues and since launching in 2013, the business has expanded internationally with a network of offices across the UK, Eastern Europe, and South Africa. 

Launching in June 2023, the new operation in Trinidad and Tobago’s Capital – Port of Spain – will create 100 jobs initially, growing to 300 positions in its first three years. 

John Devlin, CEO and co-founder of Ascensos, said:

“Trinidad and Tobago is the perfect location for our nearshore Americas base, opening up new markets for our business while enabling us to strengthen our support for our North American clients and their customers.

Trinidad and Tobago’s infrastructure, the friendliness of its people, quality of life and direct links to the USA and Canada are all very impressive. The time-zone also enables us to deliver round-theclock customer service for our UK and European partners.

Ascensos boasts an impressive client portfolio including a range of national and international brands. This is a fantastic opportunity to further expand our global footprint by creating a significant number of high-quality, digital jobs in Trinidad and Tobago. We’re looking forward to building on new business opportunities in this part of the world while continuing to provide the worldclass customer service we’re known for to our existing network of clients.”

For more information please contact: marketing@ascensos.com

Leave a Reply

More To Explore

World of CX

ChatLingual Accelerates Global Expansion with UK Headquarters

ChatLingual, the global, multilingual contact centre platform provider, today announced new UK Headquarters as it expands its innovative solution to enable agents to communicate in 100 languages in real time. The announcement follows news that ChatLingual recently closed a Series A funding led by Lewis & Clark Venture Capital.

Call Centre Clinic

5 clever ideas to improve contact centre efficiency

This article gives you tips on how to improve your Contact Centre efficiency! Including standout mindsets that make a difference, skills that drive high performance, knowledge management, switching off ‘autopilot’ and the role of managers.