Ascensos Continues International Expansion With New Caribbean Base

Share This Post

Ascensos, a leading, independent, customer service provider which is headquartered in Scotland, is continuing its international expansion with the announcement of a new base in Trinidad and Tobago.

Ascensos currently employs over 3,000 colleagues and since launching in 2013, the business has expanded internationally with a network of offices across the UK, Eastern Europe, and South Africa. 

Launching in June 2023, the new operation in Trinidad and Tobago’s Capital – Port of Spain – will create 100 jobs initially, growing to 300 positions in its first three years. 

John Devlin, CEO and co-founder of Ascensos, said:

“Trinidad and Tobago is the perfect location for our nearshore Americas base, opening up new markets for our business while enabling us to strengthen our support for our North American clients and their customers.

Trinidad and Tobago’s infrastructure, the friendliness of its people, quality of life and direct links to the USA and Canada are all very impressive. The time-zone also enables us to deliver round-theclock customer service for our UK and European partners.

Ascensos boasts an impressive client portfolio including a range of national and international brands. This is a fantastic opportunity to further expand our global footprint by creating a significant number of high-quality, digital jobs in Trinidad and Tobago. We’re looking forward to building on new business opportunities in this part of the world while continuing to provide the worldclass customer service we’re known for to our existing network of clients.”

For more information please contact: [email protected]

More To Explore

The People Zone

Why a career in CX is a strong choice for ambitious professionals

Delivering excellent customer experience (CX) is at the top of the agenda for many businesses. From driving sales to promoting loyalty, creating a positive experience is extremely valuable. To truly harness its potential, businesses need the best CX talent. While there are many age-old myths about working in CX, it’s a rewarding role that has evolved in recent years. Now, a career in CX is a great option for ambitious professionals wanting to make a difference to customers and their workplace.

money making
The Gait Post

I got chills, they’re multiplying

How hard do you think it is to buy a Fridge? The answer, if you want to buy it from Curry’s or Creation Finance, is almost impossible. You wouldn’t believe any company could make it so hard for you to give them your money. Moved house this week, and had space for a new Fridge Freezer. Have always had a decent experience with Curry’s before, so went on their website. 9.30am. Found the right one, priced match, and then up comes an offer for interest free finance. Great, always happy to use someone else’s money before I start on my own. However, here’s where the trouble starts.