Mission Statement

The Customer Experience Foundation is a not for profit group that has been funded by the chairman board members and various sponsors. We provide access where appropriate to experts who may work together and we foster commercial projects like training and branches around the world and supporting where possible the sharing of best practice

Board and Senior Members

Here are just a few of the experts driving our network of members

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Morris Pentel


Gerry Brown

Board Member

Christopher Brooks 

Consulting Partner

Suneeta Khatan

Special Advisor

Harry Cruickshank

Special Advisor

Rupesh Raikundalia

Board Member

Isobel Rogers

Chief Executive

Manuela Pifani

Board Member

Don Hales

Board Member & International Advisor

Richard Bennett

Board Member

Silvester Pulman

Director of Operations

Ziyaau Samad

Co-Founder & MD at Customer Experience Foundation Maldives

Wafaa Hamoudi

Special Advisor

Masood Ali

Co Founder & Chairman CXFO Maldives

William Carson

Special Advisor

Oisin Lunny

Special Advisor

Customer Experience Foundation

A private foundation dedicated to best practice For information

Contact The Chairman


Email. info@cxfo.org

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