WHITEPAPER: Upgrade Your Onboarding – 6 Benefits Of Going Digital
This report looks at six benefits of going digital with your onboarding
1. Increases Efficiency
2. Cost Effective
3. Maximises Engagement
4. Improved Interaction
5. Ensures Consistency
6. Reduces Attrition
You can download the full whitepaper to find out more.
“Culture eats strategy for breakfast” is a famous quote from management consultant and writer Peter Drucker. Just to clarify, he didn’t mean that strategy was unimportant – but that having a clearly identifiable and inclusive culture was a better route to organisational success. This idea has long influenced my own thinking about what made some businesses more successful than others, particularly when it came to delivering a consistently memorable and sustainable customer experience (CX).
Ventrica, the fast-growth multilingual customer management outsourcer for blue-chip brands, is pleased to announce the appointment of Iain Banks as its new Chief Executive Officer. Iain will take over as CEO from founder Dino Forte and will lead the business through its next phase of growth and expansion to further cement its reputation as the ‘go to’ partner of choice for prestigious brands demanding high levels of personalisation and engagement with their customers.
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