2022 CX Leaders’ Guide to Multilingual Support

Are we just going back to the way things used to be – are you going to scare people? We need “working” to change, to follow the science as well as time to adapt. We want some of those business gains – in terms of hours not spent commuting and a reduction in building operational costs, but we also need to be realistic about our customers and employees’ needs right now. Technology to assist us in our new pandemic lives and helping us to reframe a new culture.