My wife had to take her car in for its service this week. I say had too, because it’s a necessity that no one chooses to do. We’ve had issues with this dealership before, but the alternatives are an hour away. She turns up and they are there usual rude selves, eyes down, going through the checklist, whilst she stood in front of their desk, no doubt the process they have been instructed to follow. Then she had to go outside to call a taxi and wait outside for it to arrive.